The on-call duty is a race against the clock, the start of which is never known. When an intervention falls, the head of job site has no time to lose because the company is committed to respecting a deadline for intervention. Reactivity ⚡️ is therefore the priority...
🤯 But we must not forget to properly trace the course and history of the interventions. Because often caught up in the rush we forget to properly record the context and this can have financial consequences for the company at the time of billing.
On this phase, Kraaft is a real history of interventions!
✔️ I immediately isolate all information related to the on-call
✔️ I keep evidence of the intervention and the conditions
✔️ I keep track of the context in the moment
✔️ It's always easier to talk than to write!
✔️ I have all proof of work available, to attach to my worksheet
Olivier, works manager - "Thanks to Kraaft, I don't need to do any more archaeology on my teams' phones. I always keep a trace, and I am much more serene when it comes to invoicing. In addition, my client appreciates the clarity of my monthly reports".